Comarch Wins Two Prestigious Titles at the Digital CX Awards 2025

We are proud to announce that Comarch has been recognized with two distinguished awards at this year’s Digital CX Awards 2025, hosted by The Digital Banker — the world’s largest and most respected customer experience assessment program dedicated to the financial services industry.

After a thorough and highly competitive evaluation process, Comarch has been named:

  • Outstanding Digital CX — SME Loans (Vendor)
  • Best Digital CX Partner — SME Bank

These awards reflect our ongoing commitment to delivering world-class digital solutions that empower financial institutions to offer seamless, personalized, and customer-centric experiences.

Enhancing SME Lending with Comarch Loan Origination

Winning the Outstanding Digital CX — SME Loans (Vendor) category highlights the strength of our Comarch Loan Origination solution. Designed to optimize the end-to-end lending process, our solution streamlines everything from data collection to fund disbursement — enhancing speed, accuracy, and customer satisfaction.

With an intuitive interface, multichannel capabilities, and powerful automation, financial institutions can deliver faster approvals and a more personalized lending experience for their SME clients.

Digital CX Awards

Strengthening Digital Partnerships with Comarch Open Platform

Being named Best Digital CX Partner — SME Bank reinforces our position as a trusted partner for financial institutions aiming to lead in customer experience.

Our Comarch Open Platform leverages open banking and open finance principles to help banks create seamless, proactive, and highly personalized digital journeys. Through secure API integrations, AI-powered insights, and omnichannel consistency, we enable financial institutions to build deeper customer trust and drive meaningful engagement in an increasingly open financial ecosystem.

Shaping the Future of Customer Experience in Financial Services

At Comarch, we believe exceptional customer experience is the foundation of future-ready financial services. These awards are a strong endorsement of our commitment to helping our clients deliver precisely that — intuitive, innovative, and customer-first digital solutions.

We are honored by this recognition from The Digital Banker and look forward to continuing to support financial institutions on their digital transformation journeys.

About the Digital CX Awards

The Digital CX Awards, hosted by The Digital Banker, celebrate global excellence in digital customer experience across the financial services industry. The awards recognize organizations and solutions that set new benchmarks for innovation, customer engagement, and service delivery.

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